首先是人类还是人工智能? 对人类-人工智能联合检查工作流程的顺序顺序的整体观点
Sophie Berretta1, Alina Tausch2, Florian Bülow3
1Chair of Work, Organizational, and Business Psychology, Ruhr University Bochum, Bochum, Germany.
将人工智能 (AI) 整合到工作场所需要平衡绩效和心理需求. 一个AI-first的工作流可以提高任务性能和员工幸福感,这对于安全关键的工作来说是有益的.
科学领域:
- 人与计算机的交互
- 组织心理学 组织心理学
- 人工智能应用程序 人工智能应用程序
背景情况:
- 人工智能 (AI) 的工作场所集成需要平衡绩效目标与员工心理需求,以获得持续的成功.
- 了解最佳的人类-人工智能协作工作流程对于最大化好处和减轻潜在缺点至关重要.
研究的目的:
- 调查不同的工作流程 (AI-first,人类-first,AI-only,人类-only) 在视觉检查任务中如何影响绩效和心理结果.
- 为了确定AI-first和人类-first工作流是否作为认知强迫策略,与单个处理方法相比,提高了结果.
主要方法:
- 一个涉及101名参与者的实验评估了表现 (准确性,速度,错误率) 和心理变量 (警,流动性,团队经验,幸福感).
- 任务涉及视觉检查,在最多三个测量点收集数据以评估工作流的影响.
主要成果:
- 人与人工智能的协作,特别是AI-first,在降低错误率 (η2 = 0.29) 方面超过了仅人工智能.
- 人工智能首要的工作流程显著提高了速度,而不是仅人类处理 (η2 = 0.110.14).
- 与仅人类处理相比,AI-first方法增强了团队的感知 (η2 = 0.07) 并减少了流量减少 (η2 = 0.07).
结论:
- 在人类参与之前的AI处理在安全关键的检查任务中提供了性能和心理结果之间的最佳平衡.
- 这支持了整体的AI整合方法,强调了人与人工智能的协同协作,而不是孤立的处理.
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