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安全消息系统对工作场所暴力的影响在西奈,芝加哥,芝加哥
Furkhan Ali1, PrinceEli H Banner1, Mohammed A Yousef1
1Internal Medicine, Mount Sinai Hospital, Chicago, USA.
Cureus
|November 10, 2025
概括
实施安全消息系统显著减少了42.4%的医疗保健环境中的工作场所暴力事件. 这项技术增强了沟通,导致更快的响应和医疗保健专业人员的安全性提高.
科学领域:
- 医疗保健管理的管理
- 职业安全 在职业安全.
- 医疗信息学 医疗信息学
背景情况:
- 医疗保健机构的职场暴力是一个普遍的问题,包括口头虐待,威胁和身体攻击.
- 这种暴力通过压力和倦怠对医疗保健工作人员产生负面影响,并影响患者护理质量.
- 高风险地区包括急诊室,重症监护,精神病房和创伤中心,罪犯包括患者及其家人.
研究的目的:
- 评估实施Tiger Connect安全消息系统对报告的工作场所暴力事件的影响.
- 量化评估安全消息技术对医疗保健工作场所暴力事件发生率的影响.
主要方法:
- 关于工作场所暴力事件的数据是从西奈芝加哥卫生系统的安全部门收集的.
- 数据收集时间从2024年3月1日到10月31日.
- 用一对 t 试验来分析事件数量变化的统计学意义.
主要成果:
- 观察到工作场所暴力事件的统计显著下降 (p值 = 0.027).
- 该研究记录了42.4%的事件减少,从356到205 (95%CI:8.11-67.35).
- 这种减少表明偶然发生的概率小于5%.
结论:
- 安全的消息传递系统可以促进快速通信,导致更快的响应时间和更早的干预暴力情况.
- 实施Tiger Connect系统证明了其在提高安全性和减少医疗保健工作场所暴力方面的巨大潜力.
- 建议进行进一步的研究,以探索定性方面,替代干预措施以及安全消息系统在不同医疗机构的更广泛适用性.
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