ECHO电话辅导计划对印度卫生机构长期COVID管理的影响:混合方法评估
Rajmohan Panda1, Ritika Mukherjee2, Kalpana Singh3
1Independent Consultant, ECHO India, New Delhi, India.
ECHO电话辅导计划显著提高了医务人员在长期COVID管理方面的知识和技能. 这项培训使得公共卫生设施的患者护理和满意度得到改善.
科学领域:
- 公共卫生 公共卫生
- 医学教育 医学教育
- 远程医疗远程医疗
背景情况:
- 长期COVID在COVID-19感染后表现出持续的症状.
- 印度的ECHO公司为医疗官员 (MO) 实施了一项远程指导计划,以管理长期的COVID.
- 该研究评估了该计划对MO知识,能力和绩效的影响.
研究的目的:
- 评估ECHO电话辅导在改善长期COVID管理方面的有效性.
- 评估受过培训的机关组织的知识,能力和绩效的变化.
- 为了衡量患者对受过培训的医疗机构提供的护理的满意度.
主要方法:
- 采用摩尔扩展结果框架的混合方法方法.
- 对204个MO进行干预前后分析.
- 主要信息员采访了MO,枢纽领导人和培训师.
- 患者进行定量和定性采访 (420次退出,20次深入).
主要成果:
- 观察到MO的知识,学习和能力显著增加.
- 经过培训的MO报告说,长期COVID的心理健康有了更大的信心和关注.
- 患者对MO的沟通和综合管理方法表示高度满意.
结论:
- ECHO电话辅导计划有效地提高了初级保健机构的知识和技能.
- 培训对长期COVID护理的患者满意度产生了积极的影响.
- 电话辅导是提高医疗保健提供者管理复杂疾病的能力的一个有价值的工具.
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