从危机中学习:持久的习惯作为COVID-19后医疗复原力的基础
1Department of Organization, Copenhagen Business School, Kilevej 14 A, 2000, Frederiksberg, Denmark.
Social science & medicine (1982)
|November 12, 2025
概括
医疗保健专业人员从COVID-19大流行中开发了微妙的,体现的学习,包括新的习惯和例程. 这种组织学习提高了危机能力和性,但在稳定方面面临挑战,而不会失去灵活性.
科学领域:
- 医疗保健管理的管理
- 组织学习 组织学习
- 公共卫生危机 公共卫生危机
背景情况:
- COVID-19大流行严重扰乱了全球医疗保健组织,改变了结构和实践.
- 虽然研究了危机期间的适应,但长期的组织学习仍然不太了解.
- 在流行病后的医疗保健系统中研究持久学习对于未来的性至关重要.
研究的目的:
- 确定疫情经历是否以及如何促进医疗保健系统的持久学习.
- 探索医疗保健专业人员在危机后如何感知工作中的变化和连续性.
- 应用约翰·杜威的智能习惯理论来理解体内学习过程.
主要方法:
- 与41名丹麦医疗保健专业人员进行长度采访研究.
- 在疫情爆发时和2.5年后进行的采访.
- 分析的重点是专业人士对变化和连续性的理解.
主要成果:
- 很少有正式的变化;微妙的,体现的学习 (习惯,非正式的日常生活) 变得普遍.
- 识别的学习成果:危机能力,不确定性能力和想象力预见.
- 默契,体现和习惯性学习是危机应对和医疗保健弹性的关键.
结论:
- 虽然经常被忽视,但体现式学习对于医疗保健系统适应危机至关重要.
- 一个关键的挑战是制度化灵活的习惯性学习,而不是刚性.
- 在适应性和功能性医疗保健系统中,平衡习惯性和正式学习是必不可少的.
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