护理人员临床沟通流程模型:推进支持配偶癌症护理人员的模型
Easton N Wollney1, Carma L Bylund2, Kevin B Wright3
1Department of Health Outcomes & Biomedical Informatics, University of Florida, Gainesville, FL, USA. eastonwollney@ufl.edu.
概括
配偶癌症照顾者在照顾期间使用各种沟通策略. 该研究验证了一个模型 (C3PM) 并确定了关键挑战,特别是与患者讨论问题和管理财务问题.
科学领域:
- 瘤学 护理 护理专业
- 癌症护理人员支持支持
- 卫生沟通健康沟通
背景情况:
- 配偶照顾者在癌症护理中发挥着至关重要的作用.
- 有效的沟通技巧对于护理人员至关重要.
- 此前已经开发了一种护理人员临床沟通过程模型 (C3PM).
研究的目的:
- 收集支持C3PM的证据.
- 了解配偶癌症护理人员的沟通技能发展需求.
主要方法:
- 开发了一个12项尺度来衡量C3PM策略.
- 对血液癌症患者的配偶护理人员 (n=143) 进行了调查.
- 护理人员报告了策略的使用,重要性和难度;分析包括t测试.
主要成果:
- 护理人员证实使用所有模型策略,并将其评为中等至高度重要.
- 在预约前与患者讨论问题是一个困难的策略.
- 与保险沟通/为金融覆盖提供账单是最具挑战性的.
结论:
- 该C3PM得到证据的支持,并突出了重要的护理人员沟通策略.
- 护理人员沟通是一个多阶段的过程.
- 该模型可以为培训提供信息,以提高护理人员在医疗访问之前,期间,之后和之间提高护理人员的能力.
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