巴西学童对牙科服务的满意度
Aurea Letícia Horbach1, Mariél de Aquino Goulart1,2, Aretha Angel Cheong Pinho1
1Department of Preventive and Social Dentistry, Federal University of Rio Grande do Sul, Porto Alegre, Brazil.
Community dental health
|November 13, 2025
概括
儿童和青少年对私人牙科服务的满意度更高. 长时间的等待时间显著降低了满意度,凸显了牙科护理过程优化的需要,特别是在公共场合.
科学领域:
- 牙科公共卫生 牙科公共卫生
- 患者满意度研究 患者满意度研究
- 医疗保健服务研究 医疗服务研究
背景情况:
- 患者满意度是医疗保健质量的关键指标.
- 评估儿童牙科护理的满意度需要适当的测量工具.
- 了解影响满意度的因素可以指导服务改进.
研究的目的:
- 为了比较两个仪器来衡量儿童和青少年的牙科服务满意度.
- 在这个人群中确定与牙科服务满意度相关的因素.
- 评估单个问题和二维满意度指标之间的一致性.
主要方法:
- 一项涉及巴西9岁以上325名学生的横截面研究.
- 自我报告问卷评估对牙科服务的满意度.
- 回归分析 (有序后勤回归) 以确定影响因素 (年龄,性别,收入,服务类型,等待时间).
主要成果:
- 63%-73%的学生表示对牙医的访问感到满意.
- 与公共服务相比,私人牙科服务与更高的满意度有关.
- 长时间的等待时间与两种测量仪器的满意度降低密切相关.
结论:
- 单个问题和二维仪器都在评估牙科服务满意度方面表现一致.
- 这种二维工具提供了更详细的洞察力,可以了解具体的改进领域.
- 优化牙科服务流程以减少等待时间并增强患者与提供者之间的互动至关重要,特别是在公共牙科服务方面.
相关概念视频
Assessment of the Mouth
950
A thorough mouth assessment, including inspection and palpation of the lips, gums, tongue, tonsils, uvula, and pharynx, is crucial in detecting potential health issues. Diseases ranging from oral cancer to systemic conditions like diabetes could be identified early through careful oral examination. This article provides a detailed guide on conducting a comprehensive mouth assessment.
Mouth Inspection
The inspection begins with visually examining the mouth for symmetry, color, and size.
Mouth Inspection
The inspection begins with visually examining the mouth for symmetry, color, and size.
950
Tooth Anatomy
1.9K
The human tooth enables us to eat a variety of foods, speak clearly, and even aid in shaping our faces. Teeth are composed of various elements that work together. Here's a detailed look at the anatomy of a human tooth.
The Crown, Neck, and Root
The visible part of the tooth is referred to as the crown. It's covered by enamel, the hardest substance in the human body. The crown is uniquely shaped for each type of tooth, allowing for different functions such as cutting, tearing, or...
The Crown, Neck, and Root
The visible part of the tooth is referred to as the crown. It's covered by enamel, the hardest substance in the human body. The crown is uniquely shaped for each type of tooth, allowing for different functions such as cutting, tearing, or...
1.9K
Teeth
1.6K
The formation of teeth, also known as odontogenesis, is a complex process that begins in utero, around the sixth week of embryonic development. There are three stages to this process: the bud stage, the cap stage, and the bell stage.
In the bud stage, the tooth germ (an aggregation of cells) starts to form in the developing jawbone. During the cap stage, the tooth germ differentiates into enamel organ, dental papilla, and dental sac, which will later develop into the tooth's enamel, dentin...
In the bud stage, the tooth germ (an aggregation of cells) starts to form in the developing jawbone. During the cap stage, the tooth germ differentiates into enamel organ, dental papilla, and dental sac, which will later develop into the tooth's enamel, dentin...
1.6K


