加强志愿者融入儿科护理:探索关系,促进者和障碍
Federico De Luca1, Silvia Mitidieri2, Cristina Masella2
1Department of Management Engineering, Department of Design, Politecnico di Milano, Milan, Italy.
International journal of integrated care
|November 17, 2025
概括
将志愿者纳入儿科医疗保健改善了患者护理,但也面临着挑战. 有效的协作需要明确的角色,沟通和支持性的组织结构,以获得更好的患者体验.
科学领域:
- 医疗保健管理的管理
- 儿科护理 儿科护理
- 志愿者研究 志愿者研究
背景情况:
- 志愿者在儿科环境中对于情感和个性化的支持至关重要.
- 角色模两可和沟通不良等挑战阻碍了志愿者与专业人员的合作.
- 系统性资源限制凸显了有效的志愿者集成的需要.
研究的目的:
- 为了研究医疗保健专业人员和儿童医院的志愿者之间的协作动态.
- 探索志愿者的生活经历,并确定影响他们互动的因素.
- 了解影响志愿者与专业关系的组织和人际关系因素.
主要方法:
- 使用叙事采访进行定性研究.
- 这些数据来自意大利一家儿科医疗机构的25名志愿者.
- 结果分析并分类为组织安排和人际关系动态.
主要成果:
- 时间连续性,专用空间,共享培训和改进的沟通促进了有效的协作.
- 障碍包括员工流动,缺乏认可和不清楚的角色界限.
- 非正式的关系建设和结构化的信息共享提高了合作和护理质量.
结论:
- 加强志愿者整合的结构和关系方面是儿科护理中必不可少的.
- 解决已识别的动态可以增强志愿者贡献和患者体验.
- 改善整合支持全面,综合护理模式的实施.
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