工作场所灵活性和营业额意图在酒店:工作家庭冲突,幸福感和承诺的顺序作用
1School of Marxism, Hubei Polytechnic University, Huangshi, China.
Work (Reading, Mass.)
|November 18, 2025
概括
酒店行业的工作场所灵活性通过提高员工福利和承诺来减少营业额的意图. 感知到的组织支持进一步加强了这些积极影响,帮助管理策略.
科学领域:
- 组织行为 组织行为
- 人力资源管理 人力资源管理
- 心理学 心理学 心理学
背景情况:
- 高员工流动意图在苛刻的酒店行业普遍存在.
- 了解影响营业额的因素对于行业的增长和稳定至关重要.
- 现有的文献要求进一步探索防止员工流动.
研究的目的:
- 开发和测试一个关于工作场所灵活性如何影响员工流动意向的理论框架.
- 研究工作与家庭冲突,心理健康和组织承诺的调解作用.
- 检查感知到的组织支持的缓解效应.
主要方法:
- 收集了来自巴基斯坦382名酒店行业员工的数据.
- 为了收集数据,使用了结构化问卷.
- 部分最小平方结构方程建模 (PLS-SEM 4.0) 用于分析.
主要成果:
- 提出的框架得到了支持,显示出显著的顺序调解.
- 工作与家庭之间的冲突,心理健康和组织的承诺顺序调解了这段关系.
- 感知到的组织支持显著调节了框架内的途径.
结论:
- 提高工作场所的灵活性对员工的心理资源产生了积极的影响,减少了工作与家庭之间的冲突,并提高了福祉和承诺.
- 这种途径有效地降低了员工流动意向.
- 感知到的组织支持是关键的调节者,为管理层提供可操作的见解,以减少营业额.
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