在绩效判断中忽视了偶然的机会
1Department of Sociology, University of Macau, Taipa, Macau SAR, China.
Cognition
|November 18, 2025
概括
人们在评估性能时经常忽视偶然的信息,导致对技术有效性的错误判断. 在中国和美国观察到的这种"机会忽视"偏见,可以使无效技术的使用永久化.
科学领域:
- 认知心理学 认知心理学
- 决策科学科学 决策科学
- 技术社会学技术的社会学.
背景情况:
- 人类在评估绩效时经常误解或忽视机会信息.
- 这种认知偏见会影响各种实践,特别是技术实践的有效性.
研究的目的:
- 调查在绩效评估中对偶然信息的系统误解或忽视.
- 检查个人如何使用或未能使用机会级成功率作为判断技术有效性的基准.
主要方法:
- 在中国和美国 (N=1387) 进行了对不同样本的研究.
- 使用了具有客观已知的机会绩效率的场景 (例如,预测胎儿性别的~50%).
- 分析的参与者低估了随机猜测的成功和未能使用机会作为基线.
主要成果:
- 许多参与者低估了随机猜测的成功率.
- 即使意识到机会水平,参与者也往往未能将这些信息作为评估专家预测的基准.
- 偶然的疏忽在与业绩相关的判断中更为明显.
结论:
- 一个重要的认知偏见,称为"偶然忽视",系统地影响绩效评估.
- 这种偏见有助于低估随机表现和高估特定实践.
- 偶然的忽视可能解释了不同社会中不有效的技术的持续存在.
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