利益相关者对远程医疗的感知价值:系统性审查
Kulani Sumanasekera1, Nelly Todorova2
1Accounting and Information Systems, University of Canterbury College of Business and Law, Christchurch, New Zealand kulani.sumanasekera@pg.canterbury.ac.nz.
BMJ open
|November 18, 2025
概括
利益相关者对远程医疗价值的看法是多样化的,并且在不同的主题上分散,例如访问,有效性和质量. 了解这些不同的观点是改善远程医疗计划设计和参与的关键.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 数字健康数字健康
- 医疗保健管理的管理
背景情况:
- 远程医疗为医疗保健挑战提供解决方案,但利益相关方的参与对于计划的成功至关重要.
- 之前的研究表明,感知价值显著影响了对远程医疗等基于系统的服务的参与.
研究的目的:
- 综合各种利益相关者对远程医疗的感知价值.
- 了解远程医疗价值的多维性和特定背景性质.
主要方法:
- 系统性审查遵循系统性审查和元分析 (PRISMA) 准则的首选报告项目.
- 在SCOPUS,PubMed和ACM数字图书馆搜索了2013年1月至2024年12月间发表的文章.
- 包括审查特定远程医疗应用的文章,其中至少有一组利益相关方报告了使用后价值.
主要成果:
- 包括140篇文章,涵盖了各种远程医疗应用,模式和服务.
- 主要关注的是患者 (82.85%),包括医疗保健提供者.
- 感知价值结果被分为六个主题:获取,有效性,效率,质量,情感结果和人力资本,所有研究都没有报告任何单一的维度.
结论:
- 远程医疗的价值观是多样化和分散的,在主题和利益相关者群体之间有所不同.
- 认识到感知价值的多维性和特定环境的性质至关重要.
- 这种全面的理解可以指导远程医疗计划的设计,以加强利益相关者的参与.
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