芬兰口吃者的工作生活经验:加强工作中包容性沟通的建议
Johanna Nissinen1, Nelly Penttilä1, Melisa Stevanovic1
1Faculty of Social Sciences, Tampere University, PO Box Kalevantie 4, Tampere 33100, Finland.
由于对耻辱的恐惧,口吃的人 (PWS) 经常在工作中隐他们的情况. 他们希望提高意识和包容性,建议灵活的沟通策略来改善工作场所的体验和工作满意度.
科学领域:
- 语言和沟通障碍 语言和沟通障碍
- 职业心理学 职业心理学
- 劳动社会学工作的社会学.
背景情况:
- (PWS) 与公众的耻辱,负面的刻板印象和对智力和能力的误解有关.
- 之前的研究探讨了口吃的一些影响,但更深层次的个人工作场所经历仍未得到充分研究.
- 了解PWS的工作场所的情绪和沟通挑战是促进包容性工作环境的关键.
研究的目的:
- 调查的人 (PWS) 的工作场所经历.
- 探索PWS的个人愿望和建议,以改善工作中的包容性.
- 为创建更多支持和理解PWS的工作环境的策略提供信息.
主要方法:
- 在线调查数据从45名芬兰参与者 (年龄18岁以上) 收集,他们口吃,有工作经验.
- 使用解释性现象学分析 (IPA) 和主题分析分析的数据.
主要成果:
- 56%的参与者在他们的工作社区中没有公开讨论他们的口吃.
- PWS报告的经历是由公众和内化耻辱的恐惧所塑造的,以及对耻辱驱动的假设的抵抗.
- 参与者表达了强烈的愿望,希望提高社会意识,提高工作场所的包容性.
结论:
- 对于PWS的负面工作场所经历往往反映了对口吃的更广泛的社会态度.
- 参与者建议灵活的沟通策略,减少微型攻击,并支持生产力,以提高工作满意度.
- 拥抱沟通多样性和尊重隐私对于释放员工潜力和促进包容性至关重要.
更多相关视频
11:13The Social Dimension of Stress: Experimental Manipulations of Social Support and Social Identity in the Trier Social Stress Test
Published on: November 19, 2015
07:18Author Spotlight: Deciphering the Cognitive and Neural Mechanisms of Gesture in Communication
Published on: January 26, 2024
相关概念视频
Factors Influencing Attraction V: Social Skills
Barriers to Effective Communication I
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
Barriers to Effective Communication II
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Strategies of Self-Presentation I: Strategic Self-Presentation
Autism Spectrum Disorder
These core symptoms manifest differently among individuals, ranging from mild to severe. The disorder's complexity extends beyond its clinical presentation, encompassing a diverse range of biological, cognitive, and sociocultural influences.
Modeling in Therapy
Participant Modeling
Participant modeling involves therapists demonstrating calm and effective behaviors in...
