通过将人类置于循环中,在变革性变革中建立倡导
Briana Milavec1, Queenie Lux1, Sarah Bryant1
1HCA Healthcare Inc, Nashville, Tennessee, United States of America.
Healthcare management forum
|November 21, 2025
概括
通过以人为中心的变革管理赋予临床医生权力,促进了数字化转型的采用. 给临床领导者权力并让他们参与设计培养了医疗保健创新的所有权和倡导.
科学领域:
- 医疗保健管理的管理
- 数字化转型 数字化转型
- 组织变革 组织变革
背景情况:
- 医疗机构正在经历快速的数字化转型.
- 可持续的变革需要赋予医疗保健专业人员权力.
- 临床领导者是推动创新采用的关键.
研究的目的:
- 为医疗保健的数字化转型提供以人为中心的变革管理方法.
- 探索如何授权临床领导者减轻阻力和促进采用.
- 为了说明共同作者在设计和实施对临床医生宣传的影响.
主要方法:
- 一种基于大型综合卫生系统经验的定性方法.
- 分析了两个数字化用例:护士交付工具和安排/人员平台.
- 专注于临床医生的参与,代理和共同作者在变革过程中.
主要成果:
- 包容性和代理性显著减轻了对数字工具的抵抗力.
- 在设计和实施中共同创作可以在临床医生中建立一种所有权和倡导意识.
- 嵌入代表和控制培养了一个临床医生倡导转型的文化.
结论:
- 以人为中心的变革管理方法,将临床领导者定位为倡导者,对于数字化转型是有效的.
- 通过共同撰写赋予前线工作人员权力,推动成功的采用和可持续的变革.
- 该战略将数字创新与以患者为中心的价值观和前线现实相协调,培养倡导文化.
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