聊天机器人记忆:揭示心理努力和聊天机器人互动如何影响短期学习
Alexandre Marois1,2, Isabelle Lavallée3, Gabrielle Boily1
1École de Psychologie, Université Laval, Québec, Canada.
概括
使用生成性人工智能 (AI) 聊天机器人学习对短期记忆和传统的网页浏览一样有效. 然而,聊天机器人使用可能会减少学习任务所需的心理努力.
科学领域:
- 人工智能的人工智能
- 认知科学 认知科学
- 教育技术的教育技术
背景情况:
- 包括大型语言模型 (LLM) 和ChatGPT等聊天机器人在内的生成人工智能正在改变信息获取和学习.
- 虽然聊天机器人提供了效率,但与传统方法相比,它们对学习效率和精神努力的影响尚未完全理解.
研究的目的:
- 评估聊天机器人交互对短期学习和精神努力的影响.
- 为了比较基于聊天机器人和基于Web的信息检索之间的学习成果和感知工作量.
主要方法:
- 参与者使用聊天机器人或互联网收集文章问题的信息.
- 测量记忆性能以评估学习成果.
- 自我报告的工作量被用来衡量心理努力.
主要成果:
- 聊天机器人和互联网浏览组之间的内存性能是可比的.
- 与聊天机器人互动的参与者报告说,工作负载明显降低,这表明精神精力减少.
结论:
- 与网页浏览相比,聊天机器人交互不会影响短期内存的性能.
- 与聊天机器人相关的精神精力减少,需要进一步调查它们的长期教育影响.
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