标准化第二受害者支持:为医疗机构开发RESCUE认证框架
José Joaquín Mira1,2, Eva Potura3,4, Katja Schrøder5
1Foundation for the Promotion of Health and Biomedical Research of the Valencian Community FISABIO, Alicante, Spain. jose.mira@umh.es.
BMC health services research
|November 28, 2025
概括
一个新的认证系统,RESCUE,标准化了对经历不良事件的医疗保健工作人员的支持. 这一框架提高了计划的可持续性,并为所有员工提供了更安全的工作环境.
科学领域:
- 医疗保健管理的管理
- 职业健康 职业健康 职业健康 职业健康
- 患者的安全性 患者安全性
背景情况:
- 对医疗保健工作者而言,第二次受害者支持计划在欧洲各地实施不一致.
- 对于这些关键干预措施,缺乏标准化,基于证据的认证框架.
研究的目的:
- 开发第二次受害者支持干预措施的标准化认证系统.
- 在不同的医疗保健环境中验证系统的可行性,清晰性,证据充分性和可审计性.
主要方法:
- 一项定性研究通过文献审查,专家共识和试点测试开发了RESCUE认证框架.
- 来自20个国家的专家贡献了,确保了广泛的适用性.
- 确定了两个轨道:支持干预和同行支持者培训.
主要成果:
- RESCUE框架包括30个干预措施和11个培训标准,分为初级和高级水平.
- 在六个国家的九个机构进行的试点测试证实了可行性,清晰性和适用性.
- 利益相关者报告说,机构的承诺有所改善,计划的可持续性和更安全的工作环境.
结论:
- RESCUE认证为欧洲第二次受害者支持提供了一个结构化,可适应和可行的框架.
- 它促进组织学习,正义文化和医疗保健专业人员的弹性.
- 最终,它提高了员工福利和患者安全.
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