评价二级护理环境中英语水平有限的患者的专业口译服务:一个范围审查
Sanat Kulkarni1, Shonagh Flanagan2, Nicola Ager3
1Department of Medicine, Sandwell and West Birmingham NHS Trust, Birmingham, UK sanat.kulkarni@ouh.nhs.uk.
专业医疗口译员改善了对英语水平有限 (LEP) 的患者的护理. 然而,目前对口译员有效性的结果衡量是不一致的,强调需要标准化工具来确保公平的医疗保健.
科学领域:
- 医疗保健服务研究 医疗保健服务研究
- 健康 公平 卫生 公平
- 医学沟通 医学沟通
背景情况:
- 由于语言障碍,英语水平有限的患者 (LEP) 经历了严重的医疗保健差异.
- 专业的医学口译员对于为LEP患者提供公平和高质量的护理至关重要.
- 在中等和三级护理中评估口译员有效性的最佳结果措施尚不清楚.
研究的目的:
- 对评估专业医疗口译员有效性的客观结果指标的研究进行范围审查.
- 确定常用的结果指标,并评估它们在二级和三级护理环境中的适用性.
- 突出目前评估方法的局限性,并建议未来的研究方向.
主要方法:
- 根据PRISMA-ScR指南进行了全面的范围审查.
- 在没有日期或语言限制的情况下,搜索了四个主要数据库.
- 包括的研究评估了成年LEP患者的专业医疗口译服务,使用客观的临床或医疗保健利用结果.
主要成果:
- 十一项研究符合纳入标准,主要是来自美国的队列或横截面设计.
- 常用的临床结果包括停留时间和再入院,结果各不相同.
- 疾病特异性结果始终有利于使用口译员,尽管疾病严重程度等混因素通常未经调整.
结论:
- 对口译服务的现有结果指标显示出异质性和局限性,特别是由于混而导致的逗留时间和再接收.
- 根据临床严重程度调整后的疾病特异性结果似乎更为敏感和相关,用于评估口译员的有效性.
- 开发经过验证,标准化的结果集对于改善服务和确保LEP人群获得公平的医疗保健至关重要.
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