搜索劳动力数据的挑战 关于NHS心理健康服务中的新角色:一个跨部门观察研究
Sally Sanger1, Damian E Hodgson1, Emily Wood1
1The University of Sheffield, UK.
概括
由于责任分散和命名不一致,很难获得NHS心理健康服务中新角色的准确数据. 对于这些基本服务的有效劳动力规划和发展,需要改进.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 劳动力发展 劳动力发展
- 心理健康政策 心理健康政策
背景情况:
- 英国国民健康局 (NHS) 的精神卫生服务面临着员工短缺,高流动率和需求的巨大压力.
- 引入新的员工角色旨在解决这些劳动力挑战.
- 准确的劳动力数据对于有效的规划和开发至关重要.
研究的目的:
- 详细说明在绘制新角色在英语精神卫生服务的引入的困难.
- 描述这些数据收集挑战是如何解决的.
- 确定NHS心理健康工作人员数据质量和可访问性的必要改进.
主要方法:
- 与心理健康信托代表进行了26次结构化采访.
- 使用了来自信托的领导角色的5个问卷.
- 通过3个利益相关者反思小组 (18名参与者) 验证了调查结果.
主要成果:
- 获得NHS心理健康工作人员信息是意想不到的困难.
- 数据质量有时很差,包括不准确和不完整.
- 关键的挑战包括分散的数据责任,不一致的命名法以及电子工作人员记录 (ESR) 问题.
结论:
- 需要进行重大改变,以提高NHS心理健康工作人员新角色数据的质量和可访问性.
- 建议包括标准化角色命名和分配对数据监督的责任.
- 提高数据质量对于明智的劳动力规划和发展至关重要.
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