我怎么可能信任你? 风险和自动化失败对信任和依赖行为的影响
Nikolai Ebinger1, Norah Neuhuber2, Bettina Kubicek2
1Virtual Vehicle Research GmbH, Austria.
Human factors
|December 2, 2025
概括
司机根据风险适当调整对条件驾驶自动化 (SAE 3级) 的信任和监控. 自动化故障暂时会降低信任,但司机可以从重新校准的帮助中获益.
科学领域:
- 人与计算机的交互
- 汽车工程 汽车工程
- 认知心理学 认知心理学
背景情况:
- 条件驾驶自动化 (SAE 3级) 对驾驶员来说是一个复杂的角色,要求他们管理非驾驶任务,同时保持准备恢复手动控制.
- 自动驾驶和手动驾驶之间的过渡需要驾驶员对动态信任进行校准.
研究的目的:
- 调查风险水平和自动化故障如何影响驾驶员的信任校准和依赖行为 (系统使用,监控) 在条件驾驶自动化中.
- 了解自动化故障后司机信任的动态性质.
主要方法:
- 参与者参与了使用条件驾驶自动化的三次模拟驾驶.
- 驱动器的设计具有不同的风险条件 (低或高),包括自动化故障 (早期或晚期).
- 司机的信任,系统使用和监控行为被系统地记录和分析.
主要成果:
- 更高风险的驾驶导致信任下降,手动控制的增加,以及加强监控.
- 自动化故障导致驾驶员信心立即下降,随后随着时间的推移恢复.
- 驾驶员监控显示了与自动化故障的开始和停止相对应的即时,短暂的变化.
结论:
- 司机在自动化系统中表现出适应性应对不同风险水平的反应.
- 信任校准是一个动态的过程,受自动化故障的影响,尽管故障时间不会改变恢复模式.
- 建议帮助驾驶员在故障后重新校准信任,以便实际应用.
相关概念视频
Distribution Reliability and Automation
476
Distribution reliability in electrical power systems is critical for ensuring an uninterrupted power supply to consumers at minimal cost. According to IEEE Standard Terms, reliability is the probability that a device will function without failure over a specified time period or amount of usage. For electric power distribution, this translates to maintaining continuous power supply and addressing customer concerns over power outages. Several indices, as defined by IEEE Standard 1366-2012, are...
476
Unrealistic Optimism Bias
192
Unrealistic optimism bias is the tendency to overestimate the likelihood of positive outcomes. This cognitive bias makes individuals believe they are less likely to experience failures, setbacks, or risks and more likely to succeed than others. For example, people may assume they are less prone to health issues, accidents, or financial struggles than their peers, even when they share similar risk factors.One key component of this bias is the above-average effect, where individuals perceive...
192
Obedience
35.2K
According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation,...
35.2K
Equity Theory
238
Equity theory explains how our sense of fairness influences the dynamics of close relationships. Rooted in social psychology, the theory posits that individuals evaluate fairness by comparing the ratio of their contributions to the rewards they receive. Relationship satisfaction is highest when these ratios are perceived as balanced between partners, promoting mutual reciprocity and a sense of justice.Equity vs. Equality in RelationshipsEquity is distinct from equality. Fairness does not...
238
Fundamental Attribution Error
13.7K
According to some social psychologists, people tend to overemphasize internal factors as explanations—or attributions—for the behavior of other people. They tend to assume that the behavior of another person is a trait of that person, and to underestimate the power of the situation on the behavior of others. They tend to fail to recognize when the behavior of another is due to situational variables, and thus to the person’s state. This erroneous assumption is...
13.7K
Causes of Social Behavior II: Cognitive Processes
179
Cognitive processes affect social behavior by guiding how individuals perceive, interpret, and respond to social stimuli. These mental processes enable individuals to assess others' behaviors, attribute causes to their actions, and form expectations based on past experiences.Causes of Behavior and Social JudgmentsIndividuals determine the causes of others' behaviors by distinguishing between personal traits and external circumstances. For example, if a friend frequently arrives late, an...
179


