产品概念设计方法以提高用户满意度,基于基于案例的推理
Fang-Min Cheng1, Xiao-Jing Niu2, Xian Zhou1
1School of Design, Xi'an Technological University, Xi'an, 710021, China.
Scientific reports
|December 3, 2025
概括
本研究引入了面向用户满意度的基于案例的推理 (CBR) 方法,用于产品设计. 这种新的方法通过整合客户意见来增强概念设计方案,提高产品质量.
科学领域:
- 产品设计 产品设计
- 人工智能的人工智能
- 人与计算机的交互
背景情况:
- 传统的产品设计方法,包括基于案例的推理 (CBR),往往忽视了关键的客户意见.
- 这种差距导致了低于最佳的概念设计方案,这些方案可能与用户要求不一致.
- 加强用户反的整合对于提高产品概念设计质量至关重要.
研究的目的:
- 为产品概念设计提出一种以用户满意度为导向的基于案例推理 (CBR) 方法.
- 通过纳入客户意见来解决现有的CBR方法的局限性.
- 提高概念设计方案与用户要求之间的一致性.
主要方法:
- 建立设计案例和用户满意度之间的定量映射,以建立一个案例基础.
- 使用案例重复使用或创新的设计方法生成新的产品结构解决方案.
- 使用具有多维因素的多目标决策模型来优化概念设计方案.
主要成果:
- 提出的方法有效地提高了用户对概念设计方案的满意度.
- 在平板电脑的概念设计项目中取得了成功.
- 改进了概念设计方案和用户要求之间的设计对称性.
结论:
- 以用户满意度为导向的CBR方法为基于案例的产品设计研究提供了新的视角.
- 这种方法显著提高了企业产品概念设计的质量.
- 提供了一个有价值的工具,使产品设计与用户需求保持一致.
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