门诊服务提供前十大研究重点:伦敦西南部门诊转型小组和詹姆斯·林德联盟优先设定伙伴关系
Diego Agustín Abelleyra Lastoria1, Marie-Claire Rebeiz2, Caroline Blanca Hing2
1St George's University London, London, UK.
The International journal of health planning and management
|December 4, 2025
概括
这项研究确定了10个关键的研究重点,以改变门诊服务,重点关注患者参与,及时结果和综合护理. 这些优先事项旨在改善国家卫生服务 (NHS) 的门诊体验和效率.
科学领域:
- 医疗保健管理的管理
- 医疗保健服务研究 医疗服务研究
- 患者体验 患者体验
背景情况:
- 门诊预约占国家卫生服务 (NHS) 活动的85%,使其高效运作至关重要.
- 随着COVID-19的流行,门诊服务的转型需求加速了.
- 确定患者,护理人员和医疗保健专业人员之间的共同研究优先事项对于有效的服务改进至关重要.
研究的目的:
- 确定和建立门诊服务转型的十大研究重点.
- 为了捕捉患者,家庭,护理人员和医疗保健专业人员在门诊护理方面的共同优先事项.
- 为未来的研究资金和门诊服务的国家战略提供信息.
主要方法:
- 与詹姆斯·林德联盟 (JLA) 进行了一项国家 (英国) 优先设定伙伴关系 (PSP).
- 在2022年6月至2023年12月期间,进行了两次全国性调查.
- 从患者,护理人员,医疗保健专业人员和门诊行政团队收集了输入.
主要成果:
- 首要任务包括预约前的准备 (测试,病史),减少调查和结果交付之间的时间,并加强患者参与护理决策.
- 其他优先事项集中在优化疾病的虚拟管理,整合技术和改善患者信息传递.
- 一个显著的主题是需要增强整体门诊体验.
结论:
- 已经确定了门诊转型的十大研究重点.
- 这些优先事项将向研究资助者和政策制定者传播.
- 这些发现旨在指导未来的国家研究战略和对门诊服务的资金.
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