改善老年人急诊室的体验:研究实施舒适菜单和购物车的方案
Silvia A Ferreira1, Fernanda Bellolio2,3, Susan M Bower2,4
1Geriatric Emergency Department Research Group (ProAGE), Hospital Sírio-Libanês, São Paulo, São Paulo, Brazil.
PloS one
|December 4, 2025
概括
在急诊室 (ED) 实施舒适菜单和购物车旨在改善老年患者的体验和结果. 预计这一举措将提高ED环境中的以患者为中心的护理和满意度.
科学领域:
- 老年学是一门学科.
- 紧急医疗 紧急医疗
- 患者体验 患者体验
背景情况:
- 全球人口老龄化需要适应应急部门 (ED) 服务的老年人.
- 老年患者往往有复杂的需求,包括并发症和感官/认知挑战.
- 目前的ED设计可能无法充分支持老年患者的独特需求,影响护理质量.
研究的目的:
- 评估舒适菜单和购物车对ED中老年患者的体验和结果的影响.
- 评估以患者为中心的护理和老年人群的满意度的改善.
主要方法:
- 巴西圣保罗西里奥-利巴尼亚医院 (HSL) 的前后研究方案.
- 包括65岁及以上的患者提交给ED.
- 通过患者/工作人员采访,图表审查和30天的随访收集数据,评估经验,停留时间,费用,再入院,跌倒,妄想,生活质量,功能,认知和死亡率.
主要成果:
- 预计通过舒适菜单和购物车干预措施对以患者为中心的结果产生积极影响.
- 预计将改善老年患者和医疗保健工作人员的体验.
- 预计探索性结果也会显示出积极的变化.
结论:
- 舒适菜单和购物车干预预计将增强老年人的ED体验.
- 这一举措有可能改善紧急情况下老年人群的整体结果和护理质量.
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