永久支持性住房工作人员和客户对COVID-19的看法:建议和经验教训
Journal of health care for the poor and underserved
|December 8, 2025
概括
从COVID-19流行病反应中吸取的经验教训可以帮助提供者为无家可归的人群提供服务. 关键策略包括现场接种疫苗和虚拟支持服务,强调危机期间强有力的客户-提供商关系的重要性.
科学领域:
- 公共卫生 公共卫生
- 社会学 社会学 社会学
- 医疗保健服务研究 医疗服务研究
背景情况:
- 随着COVID-19大流行,无家可归者服务受到严重影响.
- 了解提供商和客户的经验对于未来的危机准备至关重要.
研究的目的:
- 在提供服务给无家可归者的提供者中综合从COVID-19大流行反应中学到的经验教训.
- 在公共卫生危机期间确定永久支持性住房的有效实践和挑战.
主要方法:
- 从焦点小组收集的数据进行快速定性分析.
- 与永久支持性住房工作人员进行了三次重点小组,与客户进行了四次重点小组.
- 从2022年7月至8月期间从美国四个大城市收集的数据.
主要成果:
- 疫情挑战了组织实践和客户与供应商的互动.
- 心理健康和物质使用受到显著影响;住房和无家可归的结果是混合的.
- 客户和员工都强调了关系的重要性.
- 有效的实践包括现场接种疫苗和虚拟治疗/支持小组.
结论:
- 强大的客户-供应商关系对于有效应对危机至关重要.
- 整合现场医疗服务和灵活的虚拟选择可以加强对弱势群体的支持.
- 用社会生态模型为未来的公共卫生事件准备提供了建议.
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