提高未来公共卫生专业人员的倾听能力:一项前后教育干预研究
Kyle A Kercher1, Kathleen N Heeter2, Claire Dannelley3
1Department of Kinesiology, School of Public Health-Bloomington, Indiana University, Bloomington, IN, United States.
Frontiers in public health
|December 8, 2025
概括
积极倾听技能培训提高了医疗专业学生的信心和感知,处理和响应的能力. 较低的初始信心与更大的技能改进相关,突出了这种教育方法的价值.
科学领域:
- 健康 职业 教育 教育 专业
- 沟通技巧培训 培训 沟通技巧培训
- 改变行为干预措施
背景情况:
- 积极倾听对于卫生专业人员有效沟通至关重要.
- 在本科教育的早期发展这些技能至关重要.
- 养生辅导培训为技能发展提供了实际的背景.
研究的目的:
- 增强健康专业本科生积极倾听技能.
- 评估干预后学生对积极倾听的信心的变化.
- 探索基线信心和技能改进之间的关系.
主要方法:
- 一项为期13周的前后教育干预研究,涉及74名卫生专业学生.
- 使用了以大学员工为客户的服务学习组件.
- 评估听力技能 (感知,处理,响应) 和使用验证工具的信心.
主要成果:
- 处理和反射性倾听技能的显著改善 (p<0.01).
- 增强的感知能力 (p<0.1),这是最复杂的听力水平.
- 较低的基线对反射倾听的信心预测了更大的技能收益.
结论:
- 本科主动倾听培训是提高沟通技能的可行方法.
- 这种方法对改变行为教育有很大的希望.
- 进一步的研究应该包括技能应用的客观测量.
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