探索声音习惯的二元性:测试和扩展理论和测量方法
Laura Rees1, Chak Fu Lam2, Qiying Sakura Du3
1Department of Management, College of Business, Oregon State University.
The Journal of applied psychology
|December 8, 2025
概括
员工自动发声的声音习惯,可以导致主管喜欢,但在较弱的声音气候中可能会引起遗憾. 这项研究证实了对语音习惯研究的新措施.
科学领域:
- 组织行为 组织行为
- 工业组织心理学 工业组织心理学
- 员工的声音 员工的声音
背景情况:
- 语音习惯,员工自动发言,缺乏经验测试和验证的衡量标准.
- 不同的理论表明,语音习惯既有人际关系的好处,也有人际关系的代价.
研究的目的:
- 测试关于声音习惯结果的理论.
- 引入和验证语音习惯的心理测量标准.
- 探索语音习惯的双重人际关系和内在关系的后果.
主要方法:
- 进行了一项多波多源现场研究.
- 从435名员工和135名主管收集了数据.
- 一个经过验证的12项尺度测量了语音习惯.
主要成果:
- 语音习惯对主管的喜好产生了积极的影响,特别是当主管认为亲社会动机或诚信时.
- 习惯性发声者在声音气候较弱的工作单元中经历了遗憾.
- 研究结果支持声音习惯的双重性质,具有功能和功能障碍的结果.
结论:
- 声音习惯具有复杂的人际关系和内在关系影响.
- 经过验证的措施将促进未来对员工语音的研究.
- 了解语音习惯对于管理员工表达和福祉至关重要.
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