我能说些什么来帮助你吗? 与成功的外在情绪调节相关的语言
Shaina Munin1, Olivia Jurkiewicz2, Emma S Gueorguieva3
1Department of Psychology, Ohio Wesleyan University.
Emotion (Washington, D.C.)
|December 8, 2025
概括
在支持性谈话中使用"我"陈述的监管者可以增强情感改善和信任. 专注于对方 ("你"陈述) 提高了感知到的反应和信任. 这项研究探讨了情绪调节中的语言.
科学领域:
- 心理学 心理学 心理学
- 社会心理学 社会心理学
- 沟通研究 沟通研究
背景情况:
- 在支持性对话中有效调节情绪可以改善福祉和社会纽带.
- 监管机构使用的特定语言策略仍未得到充分探索.
研究的目的:
- 研究情绪调节器使用的特定语言与目标对情绪改善,反应和信任的感知之间的关联.
- 确定有效的外在情绪调节的语言标记.
主要方法:
- 分析了114个陌生人之间的自然对话.
- 对于自我参考,目标参考,认知,积极和消极词语的监管者转录的自动化文本分析.
- 手动编码七种特定的监管策略 (例如,自我披露,转述).
主要成果:
- 监管机构增加的自我参考词语与更高的目标报告的情感改善和信任有关.
- 监管机构增加的目标参考词与目标报告的更高的响应性和信任度相关.
- 与自我揭露相关的自我参考语言;与转述和质疑相关的目标参考语言.
结论:
- 使用自我参考和目标参考语言在支持性对话中显著影响情感和关系结果.
- 未来的情绪调节模型应该包含详细的语言特征和交互策略.
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