健康质量5.0:未来就是现在
Leslee J Thompson1, Jeremy Veillard2
1Leslee J. Thompson, is the chief executive officer of Health Standards Organization and Accreditation Canada. Leslee also holds an appointment as executive-in-residence at the Rotman School of Management at the University of Toronto in Toronto, ON, where she teaches on strategy and change leadership. A passionate champion of people-centred care, Leslee began her career as an intensive care unit nurse and has over 30 years of senior executive experience in hospitals, health systems, the government and a global MedTech company. She has served on multiple public and private sector boards, including the International Society for Quality in Health Care. Leslee recently received the Legacy of Leadership Award from HealthCareCAN in recognition of her positive impact on the health of Canadians.
由于社会变化,医疗保健质量正在不断发展. 这篇文章提出了质量5.0,重点是以人为中心,信任,弹性,可持续性和繁荣为改善结果.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 社会趋势 社会趋势
背景情况:
- 医疗保健质量受到社会,经济和技术变化的影响.
- 传统的质量框架需要适应不断变化的环境.
- 这篇文章是关于一种新的,多维的质量视角系列的结论.
研究的目的:
- 为质量5.0.0提供一个全面的框架.
- 概述医疗保健质量和领导力的必要转变.
- 为进步和未来领导能力提出指标.
主要方法:
- 探索关键主题:以人为中心,信任,弹性,可持续性和繁荣.
- 描述质量5.0实施所需的特定班次.
- 建议测量和监测策略.
主要成果:
- 详细介绍了质量5.0的多维模型.
- 确定了针对这种新质量范式的具体可行的转变.
- 介绍了对未来医疗保健质量至关重要的新型领导能力.
结论:
- 将质量框架适应社会变化对于未来的医疗保健至关重要.
- 质量5.0提供了一个整体的方法,整合了以人为中心,信任,弹性,可持续性和繁荣.
- 拟议的框架和领导能力旨在激发医疗保健结果的系统性改进.
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