评估人工智能聊天机器人对手臂治疗的反应常见问题
Ramez Kouzy1, Ibrahim Ibrahim2, Paul Nemr3
1Department of Radiation Oncology, The University of Texas MD Anderson Cancer Center, Houston, TX.
Brachytherapy
|December 17, 2025
概括
人工智能聊天机器人提供准确的臂疗信息,但可能不适合患者. 虽然专家发现AI的反应准确,但患者更喜欢传统来源的可读性和音调,这表明需要在医疗保健中开发AI.
科学领域:
- 在瘤学瘤学.
- 医疗信息学 医疗信息学
- 人工智能的人工智能
背景情况:
- 患者越来越多地使用AI聊天机器人在线搜索健康信息.
- 评估人工智能聊天机器人的可靠性对于特殊的医疗主题,如手臂治疗是必不可少的.
- 这项研究评估了人工智能聊天机器人的适应性.
研究的目的:
- 评估人工智能聊天机器人 (ChatGPT 4o-mini) 的准确性和适用性,以回答与手臂治疗相关的常见问题 (FAQ).
- 将AI聊天机器人响应与黄金标准 (GS) 源进行比较.
- 根据专家审查和模拟的患者反来评估AI聊天机器人的性能.
主要方法:
- 对比了AI聊天机器人对GS源的响应,用于10个支臂疗法常见问题.
- 四位失明的专家评估了80个响应对的准确性,适当性,可读性和语气.
- 五个模拟的患者角色评估了帮助力,可读性和情绪基调;计算了客观可读性指标.
主要成果:
- 专家们对AI的准确性 (75%) 和适当性 (77%) 评价更高,而不是GS (50%和55%).
- 模拟患者更喜欢GS响应 (62%) 的可读性 (92%容易/非常容易) 和音调.
- AI和GS都超过了推的读数水平;AI的响应时间更长,性能更为多样化.
结论:
- 公共可用的人工智能聊天机器人可以提供准确的支臂治疗常见问题.
- 需要进一步开发人工智能,以提高可访问性,可信度和以用户为中心的设计,以确保安全的临床整合.
- 人工智能工具在整合到患者护理工作流程之前需要验证.
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