通过积极的洞察力来提高医疗保健效率和患者的结果:一个状细胞疾病病例:通过积极的洞察力来提高医疗保健效率和患者的结果
David Rubin1,2, Elizabeth Brooks1,2, Rachel Biblow1,3
1Children's Hospital of Philadelphia, Philadelphia, PA, USA.
综合护理团队可以通过积极的质量改进方法来改善患者的治疗结果,并减少临床医生的倦怠. 这种方法提高了患者的参与度和获得服务的机会,特别是对于服务不足的人群,如状细胞病患者.
科学领域:
- 医疗保健管理的管理
- 提高质量 提高质量
- 综合护理 综合护理 综合护理
背景情况:
- 医疗保健系统在患者参与,获取和临床医生倦怠方面面临挑战.
- 基于价值的护理需要改善患者的结果和团队的满意度.
- 纵向患者护理需要以团队为基础的多学科方法.
研究的目的:
- 为综合护理团队提出质量改进方法.
- 展示主动患者管理和洞察的方法.
- 为了减轻临床医生的负担,提高患者的参与度.
主要方法:
- 实施基于团队的,多学科的患者管理模式.
- 利用积极的洞察力和行动工具来提高质量.
- 专注于在传统的办公室访问之外的患者参与.
主要成果:
- 改善了治疗状细胞病患者的结果.
- 加强基本药物治疗的提供.
- 对服务不足的人群进行年度查测试的完成率增加.
结论:
- 提出的方法有效地改善了患者的治疗结果和团队的满意度.
- 积极主动,以团队为基础的护理模式可以解决健康不平等问题.
- 工具和工作流程仍然在使用中,证明了持续的影响.
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