利用技术和人为因素原则来改善门诊治疗药物调和
Haytham Taha1, Anish K Mammen2, Mohd Abu Jubbeh2
1Medicine, Sheikh Shakhbout Medical City, Abu Dhabi, UAE halitaha@hotmail.com.
BMJ open quality
|December 23, 2025
概括
实施质量改进计划成功地将药物调和遵守率从门诊环境中的80%提高到97%. 这通过在护理过渡期间改善药物清单的准确性来减少药物错误,提高了患者安全.
科学领域:
- 改善医疗保健质量 改善医疗保健质量
- 患者安全 患者安全
- 药物管理 药物管理
背景情况:
- 药物调整对于患者安全至关重要,旨在防止在护理过渡期间的药物错误.
- 谢赫·沙克布特医疗城 (SSMC) 设定了92%的门诊药物调和合规目标,医疗部门最初很难达到这一目标 (平均80%).
研究的目的:
- 详细介绍实施的质量改善举措,以促进门诊患者药物调和合规性.
- 报告这些举措的成果在一个大型第三级医院的医学部门.
主要方法:
- 一项为期14个月的研究 (2023年8月至2024年9月) 评估了133328名患者在门诊专科诊所的访问情况.
- 应用批判性思维,技术和人力因素原则来解决合规差距.
- 专注于理解药物调和过程中的临床背景和人类因素.
主要成果:
- 在2023年8月至2024年4月至9月期间,门诊药物调整合规从平均80%增加到97%.
- 在研究期间,合规性得到的改善持续了.
- 该计划涉及对2023年前两个季度的业绩数据进行分析.
结论:
- 整合技术和人为因素的质量改善举措可以显著提高药物调和合规性.
- 了解临床背景和人类因素对于在医疗保健中有效实施信息技术至关重要.
- 该项目的成功为其他部门和医疗保健组织提供了可复制的模型,以提高患者安全.
相关概念视频
Methods of Documentation II: POMR
1.3K
The Problem-Oriented Medical Record (POMR) revolutionized medical record-keeping by introducing a systematic approach focusing on the patient's problems rather than merely listing symptoms. Dr. Lawrence Weed's introduction of this method in the 1960s marked a significant advancement in medical documentation. The POMR framework consists of four key components: the database, problem list, plan of care, and progress notes.
1.3K
Guidelines for Nursing Documentation I
1.7K
Quality documentation and reporting share essential characteristics that ensure they are practical and valuable resources for those who use them. These characteristics are:
Factual:
The following points emphasize the significance of upholding accurate and unbiased documentation in healthcare.
Factual:
The following points emphasize the significance of upholding accurate and unbiased documentation in healthcare.
1.7K
Methods of Documentation VI: Case Management Model
833
The case management model is a multidisciplinary approach that involves healthcare professionals from diverse disciplines, such as physicians, nurses, therapists, social workers, and pharmacists, working collaboratively to address the various needs of patients. Each healthcare professional brings unique expertise and perspectives, contributing to a more comprehensive understanding of the patient's condition and tailoring treatment plans accordingly.
For example, a patient with a chronic...
For example, a patient with a chronic...
833
Guidelines and Strategies for Safe Computer Charting
2.6K
The guidelines and strategies provided by the American Nurses Association (ANA) and the Canadian Nurses Association (CNA) offer essential principles for ensuring safe and secure computer charting systems in healthcare settings. Let's break down each recommendation:
Maintain Confidentiality and Security:
Maintain Confidentiality and Security:
2.6K
Issues And Trends In Healthcare Delivery System
6.1K
The issues and trends in healthcare delivery are constantly changing. The COVID-19 pandemic is one recent issue that wreaked havoc on healthcare systems, causing a shortage of healthcare workers, high demand for medicines and supplies, and increased medical expenditure due to a lack of insurance. Other issues include rising healthcare costs and care fragmentation.
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
6.1K
Health Information Technology and Healthcare Information System
3.2K
Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
3.2K


