影响医院工作人员的工作场所暴力事件后策略:一个范围的审查
Dana Sammut1, Nutmeg Hallett2,3, Liz Lees-Deutsch1,4
1Centre for Healthcare and Communities, Coventry University, Coventry, UK.
Journal of advanced nursing
|December 24, 2025
概括
在医院工作场所暴力事件发生后的策略很少,主要集中在立即减少,而不是员工福祉. 未来的研究应该探索弹性和员工经验,以获得更好的结果.
科学领域:
- 医疗保健管理的管理
- 职业安全 在职业安全.
- 公共卫生 公共卫生
背景情况:
- 在医院工作场所的暴力是具有持久影响的重大问题.
- 有效的事件后策略对于减轻损害和防止再次发生至关重要.
- 目前关于这些策略的证据有限,特别是关于它们对员工的影响.
研究的目的:
- 在全球医院环境中,对工作场所暴力事件后策略的现有证据进行映射.
- 为了识别当前文献中的空白.
- 为未来在这一关键领域的研究提供方向.
主要方法:
- 一个由乔安娜·布里格斯研究所的方法指导的范围审查.
- 使用哈登矩阵对策略进行分类的叙事合成.
- 2024年1月在六个主要数据库和谷歌学者中进行的搜索.
主要成果:
- 包括27篇文章,详细介绍了员工支持,攻击者管理和系统级响应的战略.
- 这些策略往往是更广泛的计划的一部分,对其具体影响的数据有限.
- 重点主要集中在减少暴力 (安全I),对员工的感知或情感结果的关注较少.
结论:
- 对于第三级预防工作场所暴力的证据基础很少.
- 需要向安全II视角转变,强调弹性和适应性性能.
- 未来的研究应该集中在变化机制和与员工经验相关的结果上.
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