新加坡公立初级医疗保健工作人员的倦怠:一项横截面研究
Pei Zheng Tan1, Anna Szücs2, Yong Yi Tan3
1National University Polyclinics, National University Health System, Singapore, 609606, Singapore. Tan_Pei_Zheng@nuhs.edu.sg.
BMC primary care
|December 25, 2025
概括
新加坡多诊所的医疗保健工作者经历了倦怠,与作为医生或护士和更低的弹性相关的情绪疲劳. 改善患者关系和工作环境可以帮助管理倦怠.
科学领域:
- 职业健康 职业健康 职业健康
- 主要护理医学 医疗保健
- 心理学 心理学 心理学
背景情况:
- 医疗保健工作人员的倦怠是一个重大问题,导致员工流动增加和患者护理质量下降.
- 关于新加坡公共初级保健诊所 (多诊所) 的医疗保健专业人员中倦怠患病率和促成因素的数据有限.
- 这项研究旨在评估多诊所工作人员的倦怠程度,并确定相关因素.
研究的目的:
- 评估新加坡多诊所中医生,护士和相关卫生工作人员的倦怠程度.
- 识别与倦怠相关的人口,工作,患者,生活方式和弹性因素.
主要方法:
- 在新加坡国立大学综合诊所进行了一项横截面研究.
- 一个匿名的在线调查问卷使用Maslach Burnout Inventory Human Services Survey (MBI-HSS) 评估了燃烧情况,并测量了弹性.
- 多变量线性回归分析了倦怠领域 (情绪疲劳,非个性化,个人成就) 和各种员工因素之间的关联.
主要成果:
- 情绪疲劳在医生和护士中比同类卫生工作人员高,并且与每周运动少和弹性较低有关.
- 脱人格化与成为医生和较低的患者认知能力有关.
- 更高的个人成就与男性,有家庭帮助,团队成员,更好的患者认可和更高的弹性相关.
结论:
- 在新加坡的多诊所工作人员中,倦怠很普遍,受到专业角色,弹性和患者互动的影响.
- 缓解倦怠的策略包括加强患者与提供者之间的关系,改善工作环境,加强医疗保健工作者的弹性.
- 优化以团队为基础的护理模式也可能在管理倦怠方面发挥作用.
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