为同居医疗保健专业人员提供专用工作空间:医院专业间沟通费用
Kevin Real1, Lindsey Fay2, Joshua Santiago3
1Department of Communication, College of Communication and Information, University of Kentucky.
与单个走廊布局相比,循环医院设计中的专用工作空间显著改善了不同卫生保健专业人员 (HCP) 之间的专业间沟通 (IPC). 这通过更好的沟通策略增强了合作和患者护理.
科学领域:
- 医疗保健设计 医疗保健设计
- 专业间的沟通 专业间的沟通
- 医院管理 医院管理
背景情况:
- 现有的研究将医疗保健设计与护士沟通联系起来,但专门的医疗保健需要理解更广泛的专业间沟通 (IPC).
- 越来越多的医疗保健专业化需要检查物理环境如何影响各种医疗保健专业人员 (HCP) 之间的合作.
研究的目的:
- 探索心血管单位 (CVU) 的物理设计和专业间沟通 (IPC) 之间的关系.
- 为了比较IPC在两个不同的医院设计中的经验:矩形单走廊设计 (RSCD) 和圆形设计 (CD) 与同处的员工空间.
主要方法:
- 多方法研究涉及7个重点小组,其中包括来自12个专业的40名医疗保健专业人员 (HCP).
- 在两个医院的CVU中观察面对面沟通 (N=8,978) 和分析患者记录 (N=1,930).
- 对医务人员对设计,IPC和患者护理的看法进行主题定性分析.
主要成果:
- 卫生专业人员报告了设计特征,既有助于,也有阻碍IPC.
- 具有专用同位空间的圆形设计 (CD) 单元促进了近距离和IPC,与距离是障碍的矩形单通道设计 (RSCD) 单元不同.
- CD单元显示的IPC明显高于RSCD单元 (p < .05),支持更新的技术促进通信.
结论:
- 专用工作空间为共同位置的医疗保健工作人员对于加强专业间的沟通和参与至关重要.
- 医院的物理设计,包括专用空间和技术,显著影响跨专业合作和患者护理的有效性.
- 该研究强调了技术在社会技术医疗保健系统中的沟通作用.
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