用户-人工智能在数字健康中的亲密关系
Runyu Shi1, Dimitra Petrakaki1
1Sussex Business School, University of Sussex, BN1 9RH, United Kingdom.
Social science & medicine (1982)
|December 26, 2025
概括
用户可以对数字健康中的AI应用产生亲密感. 本研究介绍了一个模型,解释了用户-人工智能交互如何通过自我披露和人工智能特征来促进亲密关系.
科学领域:
- 人与计算机的交互
- 数字健康数字健康
- 亲密关系的心理学
背景情况:
- 人工智能支持的技术越来越多地用于自我心理医疗保健.
- 了解用户对人工智能的亲密感受在数字健康中至关重要,这是由于快速的发展和使用.
- 关于用户-人工智能亲密关系及其影响存在不同的看法.
研究的目的:
- 了解用户如何对数字健康中的AI应用感受到亲密感.
- 在数字健康中开发用户-人工智能 (AI) 亲密关系的概念模型.
- 探索那些将亲密互动转化为与人工智能的亲密关系的机制和条件.
主要方法:
- 混合方法分析了来自Wysa的4,754个用户评论,这是一个人工智能驱动的数字健康应用程序.
- 借鉴亲密关系心理学理论.
- 基于五个相互连接的机制开发一个概念模型.
主要成果:
- 开发了一个用户-AI在数字健康中的亲密关系的概念模型.
- 确定了五种相互关联的机制 (自我揭露的主题内容,自我揭露的体验结果,对AI的情感态度,AI的认知定位和AI的技术能力).
- 这些机制相互作用,将亲密的互动转化为亲密的关系.
结论:
- 这项研究在AI的背景下为亲密理论提供了新的见解.
- 开发的模型有助于理解和管理AI在心理健康中的医疗保健应用.
- 讨论了影响用户-AI亲密关系的时间和人形条件.
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