泰国公共部门数字化 - - 洞察泰国公共部门数字化战略
Anetta Caplanova1, Estera Szakadatova1
1Department of Econommics, Bratislava University of Economics and Business, Bratislava Region, Slovakia.
Open research Europe
|December 29, 2025
概括
泰国 泰国 泰国 泰国
科学领域:
- 公共管理 公共管理
- 信息技术 信息技术 信息技术
- 数字化转型 数字化转型
背景情况:
- 东南亚各国政府正在采用数字技术来加强公共服务.
- 泰国政府正在实施电子政府服务,以提高效率和降低成本.
研究的目的:
- 探索泰国在公共服务领域的数字化努力.
- 确定重点领域,并评估泰国数字战略的有效性.
主要方法:
- 调查数据是从中央和区域政府机构的288名代表那里收集的.
- 用于评估泰国数字战略有效性的因素和描述性分析.
主要成果:
- 数字工具在国防,环境,医疗保健和教育等领域得到广泛采用.
- 数字化增强了服务提供,减少了行政负担,提高了透明度.
- 信息通信技术项目的财务效益往往被低估,系统测量有限.
- 挑战包括数字素养不均,服务成熟度低,数据整合问题,安全问题以及城乡接入差异.
结论:
- 数字化可以提高公共服务的效率和包容性.
- 成功的数字化转型需要协调实施,强有力的评估,以及改善公民和公共部门雇员的数字技能.
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