工作场所中的技术压力和生成人工智能:对年轻专业人员的定性分析
Malte Högemann1,2, Laura Hein2, Jan-Oliver Britsche1
1Department of Information Management and Business Informatics, University Osnabrueck, Osnabrueck, Germany.
Frontiers in artificial intelligence
|December 29, 2025
概括
在工作场所采用生成性人工智能 (GenAI) 将为年轻专业人士带来新的技术压力,同时提高效率. 了解这些与人工智能相关的压力因素是最大化收益和降低风险的关键.
科学领域:
- 工作场所技术的采用 工作场所技术的采用
- 人与计算机的互动.
- 组织心理学是组织心理学.
背景情况:
- 生成型人工智能 (GenAI) 越来越多地融入专业环境.
- 年轻专业人士是早期采用者,面临着大量接触GenAI工具.
- 虽然GenAI承诺提高生产率,但它也带来了潜在的技术压力挑战.
研究的目的:
- 探索GenAI对年轻专业人士工作经验的多方面的影响.
- 识别和分析与GenAI采用相关的技术压力和技术压力因素.
- 在新兴人工智能技术的背景下,扩展现有的技术压力框架.
主要方法:
- 进行了15次半结构化采访,与R&D,IT,金融和营销部门的年轻专业人士进行了采访.
- 使用结构化的定性内容分析方法.
- 应用已建立的技术压力维度来分析采访数据.
主要成果:
- 经典的技术压力维度是相关的,但在不同部门的GenAI中表现得独特.
- 新的GenAI特定压力因素包括监管模糊性,数据问题,技能退化和可靠性质疑.
- 参与者还经历了技术上的压力,报告了效率的提高,学习机会和增加的动机.
结论:
- 现有的技术压力框架需要调整以应对GenAI特定的挑战.
- 人工智能素养,明确的治理和支持性的工作设计对于管理GenAI的影响至关重要.
- 缓解负面技术压力对于充分利用GenAI在工作场所的潜力至关重要.
相关概念视频
Psychological Responses to Stress
454
Psychological responses to stress encompass the various cognitive and emotional reactions individuals experience when faced with challenging or threatening situations, such as a job loss. Prolonged exposure to stressors can disturb emotional balance, increasing negative emotions (e.g., anxiety and sadness) and diminishing positive emotions (e.g., joy and satisfaction). These persistent emotional shifts are associated with an increased risk of both physical illness and mental health issues, such...
454
Applications of Stress
601
Consider a structure made of a boom and a rod designed to support a load. These two components are connected by a pin and stabilized by brackets and pins. The boom and the rod are detached from their supports to assess the different stresses imposed on this structure, and a free-body diagram is drawn. Then, all the forces applied, including the load acting on the structure, are identified. The reaction forces exerted on both the boom and the rod are computed using the equilibrium equations.
The...
The...
601
Components of Stress
462
Stress analysis under multiple loading conditions is intricate, necessitating a comprehensive grasp of normal and shearing stresses. Consider a small cube at point O, subjected to stress on all six faces, visible or not. Normal stress components σx, σy, σz act perpendicularly to the x, y, and z axes. Shearing stress components τxy and τxz are exerted on faces perpendicular to these axes.
Interestingly, the hidden cube faces also experience these stresses, equal and...
Interestingly, the hidden cube faces also experience these stresses, equal and...
462
Types of Stressors
613
A stressor is any event, condition, or stimulus that triggers stress and causes a physical or psychological response in the body. Stressors can be categorized into three main types: catastrophes; significant life changes; and daily hassles, including social stress. Each can be detrimental to physical and mental well-being.
Catastrophes
Catastrophes refer to large-scale, unpredictable events that create overwhelming stress and a sense of threat. Examples include natural disasters like...
Catastrophes
Catastrophes refer to large-scale, unpredictable events that create overwhelming stress and a sense of threat. Examples include natural disasters like...
613
General State of Stress
572
The general state of stress within a material can be accurately depicted using a stress tensor. This tensor encapsulates the internal forces distributed within a material subjected to external forces or deformations.
Specifically, consider a tetrahedral element where one face, labeled XYZ, is perpendicular to the line OA, and the remaining faces align with the coordinate axes with point O as the origin. At any point, such as point O, the stress tensor can be used to determine the stress...
Specifically, consider a tetrahedral element where one face, labeled XYZ, is perpendicular to the line OA, and the remaining faces align with the coordinate axes with point O as the origin. At any point, such as point O, the stress tensor can be used to determine the stress...
572
Physiological Foundation of Stress
509
Stress triggers a coordinated physiological response involving the sympathetic nervous system (SNS) and the hypothalamic-pituitary-adrenal (HPA) axis. This dual activation ensures that the body is prepared for both immediate and prolonged stress management. The process begins with the perception of a stressor. This initial phase activates the SNS, leading to the rapid release of adrenaline (epinephrine) from the adrenal glands.
Role of the Sympathetic Nervous System
Adrenaline triggers the...
Role of the Sympathetic Nervous System
Adrenaline triggers the...
509


