紧急部门的隐形危机:对医疗保健工作者的工作场所暴力 - - 一项描述性调查研究
Tuba Betul Umit1, Ozgur Sogut1, Muge Arslan2
1University of Health Sciences, Haseki Training and Research Hospital, Department of Emergency Medicine, Istanbul, Türkiye.
Journal of occupational and environmental medicine
|December 31, 2025
概括
工作场所暴力 (WPV) 在紧急部门,几乎所有医疗保健工作者 (HCW) 都经历过它. 大多数事件都没有被报告,导致员工遭受严重的心理困扰和倦怠.
科学领域:
- 紧急医疗 紧急医疗
- 医疗保健 工作人员安全 医疗保健 工作人员安全
- 职业健康 职业健康 职业健康
背景情况:
- 工作场所暴力 (WPV) 是紧急护理设置的一个重大问题.
- 了解WPV的流行程度和影响对于医疗保健工作者 (HCW) 的福祉和患者安全至关重要.
研究的目的:
- 调查工作场所暴力 (WPV) 的流行,特征和后果在紧急部门 (ED).
- 检查经历WPV的医疗保健工作者 (HCWs) 报告行为的行为.
- 在ED环境中识别与WPV相关的因素.
主要方法:
- 在紧急部门 (ED) 的660名医疗保健工作者 (HCW) 接受了在线问卷调查.
- 收集的数据包括暴力类型,事者,心理影响和报告行为.
- 使用统计分析来确定流行率和关联.
主要成果:
- 报告了WPV的高患病率,97.4%的HCW经历了至少一次事件.
- 口头暴力 (93.8%) 是最常见的,主要是由患者的同伴 (98.0%) 和患者 (60.3%) 实施的.
- 后果包括动机丧失 (80.8%),焦虑 (63.8%) 和倦怠 (57.7%),其中49.8%的人从未报告过事件. 在85%的病例中,ED过度拥挤与WPV有关.
结论:
- 在ED工作场所的暴力行为是一个关键的公共卫生和劳动力安全问题.
- 系统层面的干预是必要的,以改善安全,报告和支持HCWs.
- 解决ED过度拥挤对于缓解WPV至关重要.
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