培养归属感:利用一种沟通模式,以真实地解开你的故事
Natalie Jane Koons1, Ernest Okwuonu2, Rameshwar R Rao3
1Anesthesiology Resident, Department of Anesthesiology, Perioperative, and Pain Medicine, Stanford University School of Medicine.
MedEdPORTAL : the journal of teaching and learning resources
|January 1, 2026
概括
这次研讨会有效地教导专业人士使用适应的SPIKES沟通模式来进行真实的故事讲述,在多种医疗环境中培养归属和独特性.
科学领域:
- 医学教育 医学教育
- 沟通技巧 沟通技巧 这些技巧
- 组织心理学 组织心理学
背景情况:
- 在保持独特的同时实现归属,对于纳入多样化的专业环境,特别是医学,至关重要.
- 讲故事是一种强有力的包容性工具,但许多专业人士缺乏真实的职场叙述技巧.
- 该SPIKES (设置,感知,邀请,知识,情绪和策略或总结) 模型提供了一个沟通框架.
研究的目的:
- 解决真实的讲故事技能的差距,以促进工作场所的包容性.
- 教导参与者如何将SPIKES模型适应个人叙事.
- 通过量身定制的讲故事来增强独特性和归属感.
主要方法:
- 为医学学习者,教师和管理人员开发了一个60分钟的交互式研讨会.
- 研讨会将教学,反思和讲故事纳入研讨会,使用适应的SPIKES沟通模型.
- 研讨会后的调查使用利克特尺度和开放式问题评估了影响.
主要成果:
- 75名参与者 (完成了64项调查) 的回答率为85%.
- 94%的受访者认为这次研讨会达到了教育目标,92%的人认为这次研讨会有价值.
- 参与者打算分享个人故事,接受脆弱性,并在日常沟通中使用SPIKES模型.
结论:
- 研讨会成功地适应了SPIKES沟通模式,以实现真实的故事讲述.
- 这种方法有效地培养了职业环境中的归属感和独特性.
- 培训使参与者能够使用讲故事来提高包容性.
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