整合技术压力和个人表现:基于结构方程建模的元分析
Shengyang Liu1, Kuntai Song2, Dejun Cheng1
1Business School, Nanjing University, China.
概括
技术压力对角色和角色以外的表现产生负面影响,主要是通过负面情绪和压力. 然而,个人资源和社会支持可以帮助减轻这些不利影响.
科学领域:
- 信息系统信息系统信息系统
- 组织心理学 组织心理学
- 人与计算机的交互
背景情况:
- 对技术压力和个人表现的实证研究产生了不一致的结果.
- 技术压力,即技术使用引起的压力,对现代工作场所的员工产生了重大影响.
- 了解技术压力对不同性能维度的微妙影响对于组织福祉至关重要.
研究的目的:
- 进行一项元分析,阐明技术压力与角色和角色之外的表现之间的关系.
- 确定技术压力影响绩效的调解机制 (负面情绪,角色压力,工作与家庭冲突).
- 检查个人资源和社会支持在技术压力-绩效关系中的调节作用.
主要方法:
- 采用了元分析程序,合成了来自192篇论文,201项研究和80,523个独立样本的数据.
- 在角色中的表现 (特定于工作的任务) 和角色之外的表现 (上下文行为) 之间进行了区分.
- 进行了统计分析,以测试直接影响,调解途径和缓解影响.
主要成果:
- 总的来说,技术压力对角色和角色之外的表现都不利,由负面情绪,角色压力和工作与家庭冲突介导.
- 除了这些介质外,技术压力对角色表现有好处,但对角色表现仍然有害.
- 个人资源和社会支持显著减轻了技术压力的负面影响;工具支持有助于角色表现,而情感支持有助于角色表现.
结论:
- 技术压力总是对个人表现产生负面影响,需要有针对性的干预措施.
- 这些发现强调了促进个人资源和社会支持系统以缓冲技术压力的重要性.
- 实际影响包括设计支持性的工作环境和提供资源,以提高员工的弹性和性能,在技术进步中.
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