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孤独时的社交:在通过技术远程互动时失去影响力和参与度
Roy F Baumeister1, Michaela T Bibby1, Dianne M Tice2
1Department of Psychology, Harvard University.
概括
与面对面 (FTF) 互动相比,计算机介导的沟通 (CMC) 一般会减少心理参与和影响. 虽然技术促进了沟通,但它不能完全取代面对面的联系的好处.
科学领域:
- 沟通研究 沟通研究
- 心理学 心理学 心理学
- 人与计算机的交互
背景情况:
- 计算机介导通信 (CMC) 是普遍存在的,需要了解其相对于面对面 (FTF) 互动的影响.
- 现有的研究对CMC的心理影响提出了不同的发现.
研究的目的:
- 综合已发表的关于CMC的发现,以评估其对心理参与和互动结果的影响,与FTF沟通相比.
- 测试CMC减少心理参与和影响的假设.
主要方法:
- 系统审查和综合各种已发表的关于计算机介导通信的研究结果.
- 对CMC与面对面 (FTF) 相互作用结果的比较分析.
主要成果:
- 与FTF相互作用相比,CMC通常导致心理参与和影响减少.
- 在CMC中观察到较低的积极情绪,较慢的关系发展和信息处理减少.
- 在CMC中消抑制可以增加害羞个人的批评和参与,但可能会损害小组的表现和决策.
结论:
- CMC提供了通信进步,但并不能完全取代FTF交互.
- CMC的影响有所不同,异步模式显示出比同步模式更大的接触损失.
- 虽然CMC可以增强FTF关系,但取代它们会产生心理成本.
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