影响冲动购买行为的因素在电子商务直播的背景下
1Financial Planning Department, Beihua University, 3999 East Riverside Road, Jilin, 132000, China.
Acta psychologica
|January 6, 2026
概括
现场直播的内容特点通过影响消费者的情绪来显著推动冲动购买. 提高专业性和互动性等策略可以促进电子商务中的冲动购买.
科学领域:
- 消费者行为 消费者行为
- 电子商务是电子商务.
- 心理学 心理学 心理学
背景情况:
- 冲动购买在直播电子商务中很常见,由享乐需求驱动.
- 刺激-有机体-反应 (S-O-R) 框架适用于理解这种行为.
研究的目的:
- 模拟直播内容特征如何影响冲动购买.
- 调查快乐和兴奋在这种关系中的调解作用.
主要方法:
- 使用结构方程建模 (SEM) 与启动链接.
- 从263名受访者那里收集了数据,这些数据是在直播的电子商务环境中收集的.
主要成果:
- 所有五个测试的内容特征 (意见领先,专业性,娱乐,互动性,促销强度) 都对冲动购买意图产生了积极的影响.
- 快乐和兴奋部分介绍了内容特征和冲动购买之间的联系.
结论:
- 现场直播的内容特征有效地触发了导致冲动购买的情绪反应.
- 将情绪因素整合到购物模式中对于直播电子商务至关重要.
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