在数字时代,众包解决方案的创新行为背后的可持续性驱动机制来自SEM和fsQCA的证据
1School of Public Management, Tianjin University of Commerce, 409 Guangrong Road, Beichen District, 300134, Tianjin, China. king1227278527@163.com.
Scientific reports
|January 7, 2026
概括
众包社区的服务质量推动了解决方案创新. 组织心理所有权和知识贡献调解了这一点,通过相互依赖的自我构建来调节,增强解决者创新行为.
科学领域:
- 社会科学 社会科学 社会科学
- 管理科学 管理科学
- 信息科学 信息科学 信息科学
背景情况:
- 众包社区是创新的越来越重要的平台.
- 了解影响解决者创新行为的因素对于平台的成功至关重要.
研究的目的:
- 调查服务质量对众包社区解决者创新行为的影响.
- 检查组织心理所有权和持续知识贡献意向的调解作用.
- 探索相互依赖的自我构建的缓解效应.
主要方法:
- 使用了结构方程建模 (SEM) 和模糊集定性比较分析 (fsQCA).
- 从众包社区的802个解决方案者收集了数据.
- 该研究分析了服务质量维度,调解员,调解员和创新行为之间的关系.
主要成果:
- 服务质量,包括环境,互动和结果维度,积极影响解决方案的创新行为.
- 组织心理所有权和持续的知识贡献意图显示出显著的链中介效应.
- 相互依赖的自我构建积极调节了环境质量和组织心理所有权之间的联系.
结论:
- 服务质量是众包解决方案创新的关键驱动力.
- 心理所有权和知识贡献是关键的调解者.
- 平台设计和社区管理应该考虑这些因素来促进创新.
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