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Updated: Jan 13, 2026

The HoneyComb Paradigm for Research on Collective Human Behavior
Published on: January 19, 2019
你可以听到我吗? 关于巴西远程工作者遇到的技术障碍的探索性研究
Gisele de Macedo Steffen1, Daniel Pacheco Lacerda2, Douglas Corrêa Rodrigues1
1Unisinos, Brazil.
远程工作者面临的技术障碍,如可用性问题和信息和通信技术 (ICT) 的缺乏,导致数字疲劳和技术压力. 组织必须调整管理模式,以应对数字时代的这些挑战.
科学领域:
- 信息科学 信息科学 信息科学
- 组织心理学 组织心理学
- 人与计算机的交互
背景情况:
- 随着COVID-19的流行,灵活和远程工作模式的采用加速了.
- 从办公室工作过渡到远程工作给员工带来了独特的挑战.
- 技术进步重新塑造了现代工作场所,需要了解其影响.
研究的目的:
- 调查远程工作者遇到的特定技术障碍.
- 探索技术障碍与工人福祉之间的关系.
- 为管理数字化转型的组织提供见解.
主要方法:
- 使用内容分析进行定性探索性分析.
- 采访了来自三个不同的组织的知识工作者.
- 专注于识别和分类远程工作环境中的技术挑战.
主要成果:
- 确定了关键障碍:信息通信技术的可用性和熟悉性,信息通信技术的质量和获取以及数字互动动态.
- 这些障碍导致远程工作者数字疲劳和技术压力.
- 个人,社会和组织背景显著影响这些障碍的经验.
结论:
- 组织必须承认并解决技术障碍,以有效支持远程工作者.
- 重新思考管理模式对于考虑到数字化转型对员工的影响至关重要.
- 需要积极的战略来缓解远程工作环境中的数字疲劳和技术压力.
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