初级医疗保健工作人员的职场暴力:综合性审查
Ashly-Pradenas Cárcamo1, Tatiana-Klijn Paravic2
1Universidad de Concepción, Facultad de Enfermería, Programa de Magíster en Enfermería, Concepción, Región del Biobío, Chile.
在初级医疗保健工作者中,工作场所的暴力,特别是言语虐待,是很常见的. 本次审查强调了其流行程度,风险因素和负面影响,揭示了缺乏有效的预防策略.
科学领域:
- 公共卫生 公共卫生
- 职业健康 职业健康 职业健康
- 医疗保健管理的管理
背景情况:
- 在初级医疗保健机构中,工作场所暴力是一个重要的公共卫生问题.
- 它会对医疗保健质量和工人的幸福感产生负面影响.
- 目前关于初级保健中这种问题的证据有限.
研究的目的:
- 确定和总结有关初级医疗保健工作者工作场所暴力的证据.
- 检查流行率,相关因素,后果和预防措施.
- 综合目前在初级保健机构的知识差距.
主要方法:
- 进行了综合性文献审查.
- 搜索包括科学网,PubMed,Scopus,SciELO和虚拟健康图书馆.
- 分析了过去5年发表的研究 (西班牙语,英语,葡萄牙语).
主要成果:
- 工作场所口头暴力是最常见的报告形式.
- 关键的相关因素包括女性,护士角色,直接与患者接触和轮班工作.
- 确定了心理 (焦虑,自我怀疑) 和组织 (营业额,缺勤) 的后果.
结论:
- 工作场所口头暴力很普遍,受到个人,结构和组织因素的影响.
- 暴力影响医疗保健工作者的心理健康和组织功能.
- 在实施的预防措施方面存在显著的赤字,目前的战略是最小的.
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