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相关概念视频

Frustration and Conflict: Approach-Approach, Approach-Avoidance01:20

Frustration and Conflict: Approach-Approach, Approach-Avoidance

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Frustration occurs when people are obstructed or prevented from achieving a desired goal or fulfilling a perceived need. For example, when someone's input is ignored in a discussion, it can lead to feelings of frustration. Conflict, however, arises from opposing interests, goals, or actions. Conflicts can take various forms based on the nature of these opposing desires or goals.
One common type of conflict is the Approach–Approach Conflict. In this case, a person faces two desirable...
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Frustration and Conflict: Avoidance-Avoidance, Double-Approach Avoidance01:14

Frustration and Conflict: Avoidance-Avoidance, Double-Approach Avoidance

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Avoidance-avoidance conflict refers to a psychological situation where a person must choose between two or more unpleasant alternatives. These conflicts are particularly stressful because neither option is desirable. This dilemma is often expressed in sayings like "caught between a rock and a hard place" or "between the devil and the deep blue sea." For instance, individuals who fear dental procedures may find themselves torn between enduring a painful toothache or facing the...
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Resolving an ethical dilemma in healthcare involves a systematic approach that considers every aspect of the issue, respecting both the patient's needs and values and the healthcare professional's ethical obligations. Here are potential steps to resolve an ethical dilemma:
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Coping strategies are methods people use to manage, tolerate, or reduce the effects of stressors. These strategies involve both behavioral and psychological actions to handle stressful situations. One common approach is problem-focused coping, which aims to change or eliminate the source of stress rather than merely addressing its consequences. This method involves taking direct action to resolve the issue causing stress.
For example, consider a student who struggles to understand their...
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Methods of Documentation VI: Case Management Model01:15

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The case management model is a multidisciplinary approach that involves healthcare professionals from diverse disciplines, such as physicians, nurses, therapists, social workers, and pharmacists, working collaboratively to address the various needs of patients. Each healthcare professional brings unique expertise and perspectives, contributing to a more comprehensive understanding of the patient's condition and tailoring treatment plans accordingly.
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Impression Management Techniques III: Aligning Actions01:29

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Aligning actions are communicative strategies individuals employ to maintain social harmony and preserve personal identity in the face of potential disruptions to social norms. These actions are particularly important in managing social impressions when one's behavior might be seen as inappropriate, incompetent, or morally questionable.Types of Aligning ActionsThe three principal types of aligning actions are disclaimers, accounts, and apologies.DisclaimersDisclaimers are preventive; they are...
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管理冲突案例:难以解决的顾问问题

Amrita Vempati1, Suzanne Bentley2, Anita Rohra3

  • 1Creighton School of Medicine Phoenix, Department of Emergency Medicine, Phoenix, AZ.

Journal of education & teaching in emergency medicine
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概括
此摘要是机器生成的。

这项研究开发了一个现实的模拟案例,用于紧急医疗人员练习冲突管理技能. 该案例有效地为美国紧急医疗委员会 (ABEM) 认证考试的沟通挑战做好准备.

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科学领域:

  • 医学教育 医学教育
  • 紧急医疗 紧急医疗
  • 沟通技巧培训 培训 沟通技巧培训

背景情况:

  • 冲突管理是紧急医生 (EP) 的关键技能,影响提供者福祉和患者护理质量.
  • 美国紧急医疗委员会 (ABEM) 要求居民具备冲突管理能力,包括在口头认证考试中.

研究的目的:

  • 开发和评估一个基于模拟的案例,用于培训紧急医疗人员与顾问管理冲突.
  • 为ABEM认证考试管理冲突案中评估的技能提供现实的实践环境.

主要方法:

  • 一个代的案例开发过程,涉及居民反和促进者评估.
  • 使用了一个标准化的患者场景,与ABEM管理冲突案例格式保持一致.
  • 通过模拟场景评估工具 (SSET) 和可用性调查收集的数据.

主要成果:

  • 该模拟案例得到了14名老年居民和4名辅导员的好评,在清晰度和易用性方面获得了积极评分.
  • 超过90%的住户发现案例材料清晰,并报告了这种经验对ABEM考试的准备有帮助.
  • 辅导员对使用该案例表示信心,并将其推用于ABEM认证考试实践.

结论:

  • 开发的模拟案例是一个现实的和有效的工具,用于为ABEM认证考试的冲突管理组件准备紧急医疗人员.
  • 该案例有助于在结构化的环境中直接观察和评估居民的沟通和冲突解决策略.