"我们一起可以,我们一起可以":从西班牙裔护理人员的角度学习AAC服务提供
Karla Armendariz1, Krista Wilkinson1
1Department of Communication Sciences and Disorders, The Pennsylvania State University, University Park, PA, USA.
西班牙裔母亲在增强型和替代性沟通 (AAC) 服务中面临系统性挑战,突出了对文化响应性护理和尊重语言多样性的系统设计的需求.
科学领域:
- 语音和语言病理学 语言病理学
- 教育中的文化研究教育中的文化研究
- 人与计算机的交互
背景情况:
- 增强型和替代性通信 (AAC) 服务对于有沟通障碍的人来说至关重要.
- 西班牙裔家庭是美国日益增长的人口,他们的AAC经验在研究中代表性不足.
- 文化和语言多样性对家庭与医疗保健和教育系统的参与有重大影响.
研究的目的:
- 探索西班牙裔母亲与他们的孩子的AAC服务生活的经验.
- 了解文化价值观和语言多样性如何影响对AAC服务提供和系统设计的看法.
- 确定对文化响应性AAC服务和系统的挑战和需求.
主要方法:
- 现象学方法来捕捉生活经验.
- 半结构面试用英语或西班牙语进行.
- 使用布劳恩和克拉克方法论对转录和翻译的采访数据进行主题分析.
主要成果:
- 出现了三个主题:尽管缺乏文化响应,但导航服务,文化价值观 (家庭主义,个人主义,尊重) 对服务提供的影响,以及对文化和语言相适应的AAC系统设计的考虑.
- 系统性挑战包括有限的提供者培训和财务障碍.
- 母亲们强调在AAC系统中需要视觉表现,适当的语音输出,独特的词汇和双语支持.
结论:
- 文化价值观和语言多样性深刻地塑造了西班牙裔家庭与AAC服务的接触.
- 当前的AAC服务和系统设计往往无法充分满足文化和语言多样化的群体的需求.
- 建议包括为提供者开发文化响应培训,并设计适应不同语言和文化背景的AAC系统.
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