平衡效率和误解:一般医生在数字时代沟通诊断测试结果的观点
Frederieke A M van der Mee1, Chelsea B de Zeeuw1, Jesse Jansen1
1Department of Family Medicine, Care and Public Health Research Institute, Maastricht University, P. Debyeplein 1, 6229 HA Maastricht, The Netherlands.
Family practice
|January 13, 2026
概括
随着患者在线访问诊断测试结果,全科医生面临沟通挑战. 对研究结果的误解和医学术语要求改善患者门户信息和量身定制的沟通策略.
科学领域:
- 数字健康传播数字健康传播
- 一般的做法一般的做法
- 患者与医疗服务提供者的互动
背景情况:
- 增加患者对在线诊断测试结果的访问,会影响全科医生 (GP) 的沟通控制.
- 数字医疗环境在患者沟通和互动方面带来了新的挑战.
- 了解全科医生的经验对于管理不断变化的沟通动态至关重要.
研究的目的:
- 探索全科医生与患者沟通诊断测试结果的经验.
- 在增加测试结果的数字可访问性背景下,确定全科医生面临的感知挑战.
主要方法:
- 2024年与荷兰全科医生 (GPs) 进行的定性研究.
- 使用半结构面试,对有意抽样的参与者进行了采访.
- 专题分析被用来分析字面转录的采访.
主要成果:
- 采访了18名全科医生,揭示了三个关键主题.
- 主题1:管理患者对测试结果的期望.
- 主题2:实施以目标为导向的沟通策略.
- 主题3:平衡医疗保健效率与患者参与.
结论:
- 对诊断测试结果的在线访问对全科医生来说是一个双刃剑,提供了效率,但也带来了沟通挑战.
- 患者对临床上微不足道的发现的误解和医学术语是重要的沟通障碍.
- 需要改进在线患者门户信息和为全科医生量身定制的沟通策略.
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