检查工作绩效的个人,组织和技术因素:对执法官员的研究
Arun Joshi1, Srinivasan Sekar2, Saini Das3
1International School of Business and Media, Pune, Maharashtra, India.
Acta psychologica
|January 13, 2026
概括
这项研究表明,警察的个性,态度和训练显著影响他们使用犯罪和犯罪追踪网络和系统 (CCTNS). 有效的CCTNS采用提高了工作绩效,特别是高任务技术适应性.
科学领域:
- 信息系统信息系统信息系统
- 公共管理 公共管理
- 犯罪学 犯罪学
背景情况:
- 政府在公共服务中实施信息和通信技术 (ICT) 面临挑战.
- 有效的ICT采用对于提高公共服务提供和运营效率至关重要.
研究的目的:
- 调查警察使用犯罪和犯罪追踪网络和系统 (CCTNS) 的决定因素.
- 分析CCTNS使用对警察工作绩效的影响.
- 整合人格特征,UTAUT和TTF模型,以全面了解技术采用.
主要方法:
- 印度拉贾斯坦邦447名警察的定量调查数据.
- 结构方程建模和重要性-绩效分析.
- 整合五大个性特征,UTAUT和TTF模型.
主要成果:
- 人格,态度和培训显著影响了ICT的实际使用.
- 态度调解人格和期望信念对技术使用的影响.
- 实际使用CCTNS对工作绩效产生了积极的影响,特别是在高任务技术适应方面.
结论:
- 个人,组织和技术因素对于成功实施CCTNS至关重要.
- 有效的技术采用策略应考虑个人差异和培训.
- 优化任务技术的合适性对于最大限度地发挥ICT在警务中的好处至关重要.
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