医疗保健内部利益相关者管理中的HRM问题和实践:一个参考文献和系统文献分析
Lavender Awino Okore1, Edina Molnár2
1Faculty of Health Sciences, Doctoral School of Management and Business, University of Debrecen, Böszörményi út 138, Egyetem ter 1, 4032, Hungary. lokore@econ.unideb.hu.
Human resources for health
|January 13, 2026
概括
医疗保健中的战略人力资源管理 (SHRM) 正在向整合员工福利和领导力参与方向发展. 这项研究分析了477篇文章,揭示了有效的内部利益相关者管理和可持续的医疗保健提供的主要主题.
科学领域:
- 医疗保健管理的管理
- 组织行为 组织行为
- 人力资源管理 人力资源管理
背景情况:
- 有效的人力资源管理 (HRM) 对医疗保健生产和服务提供至关重要.
- 医疗保健中关于战略人力资源管理 (SHRM) 的现有研究需要进一步整合和实际演变.
- 本研究探讨了分析医疗保健内部利益相关者管理 (ISM) 中的人力资源管理的知识结构和演变的需要.
研究的目的:
- 分析医疗保健中HRM和ISM的文献计量数据和知识结构.
- 识别新兴主题,研究差距和SHRM实践的演变.
- 为政策制定和有效的医疗保健管理提供基于证据的见解.
主要方法:
- 从科学网络 (2000-2024) 中对477篇文章进行了图书统计分析.
- 使用引用网络分析和关键词竞争分析进行定性合成.
- 使用VOS Viewer进行主题综合,确定6个不同的集群.
主要成果:
- 确定了六个主要的主题集群:人力资源管理创新/工作参与,精益管理/赋权,高性能工作系统 (HPWS),工作环境/患者满意度 (HCWS),领导力/员工福利以及人力资源管理/机构绩效.
- 员工福利,领导力参与,倦怠,HPWS和HCWS是新兴的人力资源管理问题.
- HPWS正在向一个双重模式发展,整合员工福利,得到领导的支持.
结论:
- 医疗保健中的SHRM实践必须以引人入胜的领导力,公平的报酬,员工福利和强大的支持系统为基础.
- 这些发现支持SDG 3 (良好的健康和福祉) 和SDG 8 (体面的工作和经济增长) 的战略框架.
- 这项研究通过基于证据的见解,有助于增强ISM,组织绩效和可持续的医疗保健服务.
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