医疗保健中的组织弹性的主要驱动因素:一个动态的能力视角
Sandeep Mishra1, Ashu Sharma1, Amita Shivhare1
1School of Business Management, SVKM's Narsee Monjee Institute of Management Studies , Mumbai, India.
Journal of health organization and management
|January 20, 2026
概括
医疗保健组织通过传感,捕获和重新配置等动态能力来建立弹性. 这些策略有助于在持续的中断期间维持基本服务,增强公众的信任.
科学领域:
- 医疗保健管理的管理
- 组织性 组织性
- 动态能力理论 动态能力理论
背景情况:
- 流行病等持续的干扰对医疗保健组织构成了挑战.
- 在资源有限的环境中,维持基本服务至关重要.
- 动态能力理论 (DCT) 为理解组织适应提供了一个框架.
研究的目的:
- 调查医疗保健组织如何制定和维持弹性.
- 澄清使用DCT在中断的情况下实现服务连续性的机制.
- 为医疗保健领导者确定策略,以建立组织性.
主要方法:
- 用医疗机构作为分析单位进行定性研究.
- 通过30次与医疗保健专业人员的半结构化采访和15次患者采访收集的数据.
- 主题分析结合了归纳编码和演对准DCT维度,并进行同行汇报以确保可靠性.
主要成果:
- 确定了三个动态能力 - - 感知,抓取和重新配置 - - 作为组织弹性核心.
- 环境扫描,战略规划和变革管理等微型基础通过管理选择塑造了弹性.
- 这些能力有助于预测干扰,调动资源,并适应工作流程以确保护理连续性.
结论:
- 该研究为医疗保健领导者提供了可行的策略,以增强组织的弹性.
- 整合专业和患者的观点提供了对弹性制定和经验的双重视角.
- 研究结果将DCT扩展到医疗保健领域,丰富了理论,并提供了在危机期间维持服务的实际见解.
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