使用ChatGPT设计智能聊天机器人:开发和实施的一个框架
1Biomedical Engineering, The University of Oklahoma, Norman, OK, United States.
Frontiers in artificial intelligence
|January 21, 2026
概括
本研究介绍了使用ChatGPT开发智能聊天机器人的框架,重点关注用户体验和混合设计. 它解决了用于有效聊天机器人解决方案的快速工程和系统限制.
科学领域:
- 人工智能的人工智能
- 人与计算机的交互
- 自然语言处理自然语言处理.
背景情况:
- 交互式人工智能的兴起,特别是ChatGPT,需要对聊天机器人进行结构化的开发.
- 医疗保健,客户服务和教育等行业越来越多地采用聊天机器人.
- 定义的框架对于将AI创新与实际聊天机器人应用联系起来至关重要.
研究的目的:
- 提出一个全面的框架来设计使用ChatGPT的智能聊天机器人.
- 专注于优化用户体验,采用混合设计模型,并解决提示工程问题.
- 为了弥合先进的人工智能能力和现实世界聊天机器人实施之间的差距.
主要方法:
- 一个系统的文献综述 (SLR) 分析了40项相关研究.
- 调查用户体验和参与对聊天机器人性能的影响.
- 检查混合设计模型的好处和ChatGPT聊天机器人的快速工程策略.
主要成果:
- 以用户为中心的设计大大提高了聊天机器人的参与度和信任度.
- 结合基于规则和机器学习方法的混合模型改善了聊天机器人的功能.
- 关键的局限性包括响应不一致性,道德考虑,及时敏感性,需要谨慎管理.
结论:
- 建议使用ChatGPT设计,开发和实施聊天机器人的结构化框架.
- 该框架为创建智能,以用户为中心的聊天机器人解决方案提供了实际指导.
- 它强调优化用户体验,利用混合设计,减轻系统限制.
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