从官僚机构到初创公司:在线员工社区上,工作场所欺凌是如何讨论的
Donghun Kim1, Ting Jiang2, Yongjun Zhu2
1School of Information Management, Nanjing University, Nanjing, China.
Cyberpsychology, behavior and social networking
|January 23, 2026
概括
工作场所欺凌在各个组织类型之间有很大的差异,从公共机构到小型企业. 匿名平台揭示了独特的话语模式,突出了解决员工福祉问题的特定背景干预的需要.
科学领域:
- 组织心理学 组织心理学
- 劳动社会学工作的社会学.
- 数字通信数字通信
背景情况:
- 工作场所欺凌是影响员工福祉和生产力的重要问题.
- 现有的研究往往忽略了组织特征,如规模和部门在塑造欺凌动态.
- 匿名数字平台在了解工作场所问题的作用未得到充分探索.
研究的目的:
- 研究组织特征如何影响工作场所欺凌的性质和话语.
- 在韩国雇员的匿名平台上分析与欺凌相关的讨论.
- 为了识别不同组织类型的职场欺凌的变化.
主要方法:
- 分析来自匿名平台的用户生成内容,Blind.
- 应用主题建模技术来对欺凌话语进行分类.
- 在四种组织类型中进行比较分析:公共机构,大型公司,中型公司和小型公司/初创公司.
主要成果:
- 工作场所欺凌在不同的组织环境中表现得截然不同.
- 公共机构表现出层次压力;大型公司表现出与报告相关的创伤.
- 中型企业揭示了在非正式网络中嵌入的滥用;小型企业显示人际冲突和文化不满.
结论:
- 组织规模和部门在很大程度上影响了工作场所欺凌经验和话语.
- 匿名数字平台可以让边缘化员工的声音和经验浮出水面.
- 定制的,特定于环境的干预措施对于有效应对工作场所欺凌至关重要.
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